Request a Refund

What We Accept

We understand that receiving something unexpected or imperfect can be frustrating. Every item at TeeStitch Apparel is made to order, and we strive to ensure that each piece arrives exactly as it should. If there’s ever an issue that falls within our production or fulfillment responsibility, we’ll take care of it quickly and fairly.


Accepted reasons:

  • Misprint or printing defect
  • Product damaged or defective upon arrival
  • Wrong item received


Not accepted:

  • Wrong size or color ordered
  • Change of mind or buyer’s remorse
  • Sale items, gift cards, or garments that have been worn or washed


If you’re unsure whether your situation qualifies, please don't hesitate to contact us before submitting a return.

Submit a Return Request

If your item qualifies, please complete the form below and include clear photos that show the issue so we can review your claim promptly.

Photo guidelines:
To help speed up approval, please include:

  • A photo of the entire garment laid flat to show placement and print alignment
  • A close-up of the specific issue (misprint, damage, or defect)
  • A photo of the neck label or packaging, if possible
  • Clear lighting with no filters or shadows

What Happens Next

Once we receive your return request and photos, we’ll review them and coordinate with our production partner to confirm eligibility. Most approved requests are processed within a few business days, but some cases may take longer depending on factors such as order volume, review time, or whether an item needs to be shipped back for inspection.

If your return is approved, we’ll email you with the next steps, either a replacement or a refund to your original payment method. If a return label is required, we’ll provide it at no cost to you.

Once we receive and inspect your return, we'll process your refund.

Refunds are typically processed within 1-3 business days after we receive your returned item. The credit will appear in your account based on your payment provider's processing time.

We understand that returns can be disappointing, and we strive to make the process as quick and stress-free as possible.

Need More Help?

If you have questions about your order or encounter any issues with the form, please email us directly at contact@teestitch.com.